LIABILITY: Flint Saddlery Ltd. assumes no liability or responsibility for any type of accidents that may arise from the use of any of our products manufactured and/or sold.

GUARANTEE: All workmanship is fully guaranteed with normal use, wear and tear.  Please notify us immediately, if any of our products do not perform satisfactory, so that we may work on a solution with you.

ORDERS: To help us fill your orders correctly and promptly, please fully identify all items by Quantity, Product Number and Description, Colour, Size and Special Requests.

CUSTOM MADE ORDERS: We will gladly try to manufacture our products to your own specifications and provide you with a free estimate.  However, we require a 50% deposit when placing the order.  Please allow 4 to 6 weeks for delivery for custom-made orders.

PAYMENT: We will ship pre-paid only, until credit approved. Payment may be made by money order, certified cheque, VISA and MasterCard.

DELIVERY: Allow 2 to 4 weeks.  We ship by cheapest and best way possible if none other specified Parcel Post or Greyhound Bus within Canada and UPS world-wide.

RETURNED ITEMS: Satisfaction Guaranteed (abiding within reason) on all our products.  Any items you want to return must receive authorization from our shop.  All goods returned for credit must be in new and resalable condition.  Defective goods returned will be replaced. Shipping charges must be prepaid on all returns.  Special order items are not returnable for any reasons.  If there is a problem, always be sure to contact us immediately, so we can help you.   (Don't just tell others, tell us!)

PRICES: NET, in Canadian Dollar excluding applicable taxes, FOB Vancouver, BC, Canada.  Prices are subject to change without notice.  All orders will be invoiced at prices prevailing at time of shipment. We reserve the right to change any errors or misprints in numbers or prices.  Please, contact us for current prices at sales@flints.ca.

SHORTAGES/CLAIMS: When unpacking boxes, use care in checking contents by the invoice which we send.  All claims for shortages in shipment or for errors in billing must be made to us within 10 (ten) days of receipt of the merchandise.

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